Welcome to the Jefferson County Public Schools Compliance Hotline
This site is not a 911 or emergency service.
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this site may not receive an immediate response. If you require emergency assistance, please contact local authorities.
For immediate concerns, please contact:
Suicide risk: 800-273-8255
Crime in progress: 911
Child Protective Services: 502-595-4550
If you see or suspect harmful or unethical behavior, you may report your concerns by contacting us.
We do not track users of the hotline service. You can choose to provide your name or remain anonymous. However, based on the nature of the reported incident (i.e., Bullying or Harassment, Cybersecurity Concern, Discrimination, Racial Intolerance, and Sexual Harassment), you may be required to provide your contact information. If you remain anonymous, the Jefferson County Public Schools will not be able to reach you other than through this site and may not be able to fully investigate your concerns. Be informed that your identity may become known based on information you provide.
Retaliation of any kind against anyone who reports a concern is a violation of JCPS’s principles and will not be tolerated.
File a Report
For all student-related concerns, it is recommended that you communicate with the school principal before submitting a report. If you have communicated with the school principal and your concerns have not been resolved, then proceed with filing a report.
Or call toll-free 888-393-6780 24 hours per day. Agentes que hablan Español están disponibles para atender su llamada.
After submitting a report, you will be provided a Case ID and Access Code, which you will need to follow-up on a report. Reports that are student-related will be provided to the Assistant Superintendent's Office and school principal. However, if the principal is the subject of the reported incident, the report will be provided to the Assistant Superintendent's Office. Reports that are not student-related will be provided to the appropriate administrator for follow-up, review, and/or investigation. In most circumstances, resolutions may be obtained within five business days. However, based on the type of incident reported, the review and/or investigation process may be extended.